Banff National Park Tours

Our driver will be waiting at Commercial Bay 21, located opposite Exit 6, on the arrivals floor.

Our driver will collect you from the front entrance of your hotel.

1. Cancellations by Guests

More than 48 hours before the service date:

• Guests may cancel and receive a full refund.
• Alternatively, bookings can be rescheduled to a later date, no fee, (subject to availability). Please contact our office promptly to arrange rescheduling.

Within 48 hours of the service date:

• Cancellations made within this window are nonrefundable.
• Alternatively, for a $30 fee, bookings can be rescheduled to a later date (subject to availability). Please contact our office promptly to arrange rescheduling.

2. Rescheduling Private Bookings

• Changes to private bookings made more than 48 hours before the service date can be transferred to another date for a $30.00 fee, subject to availability.

3. Cancellations by Mountain Park Transportation

• Mountain Park Transportation reserves the right to cancel or modify any scheduled or charter service due to insufficient bookings, unfavorable driving conditions, or other unforeseen circumstances.
• If we must cancel a service, guests will receive a full refund.
• Guests will be notified as soon as possible of any changes. Please check your email regularly for last-minute updates.

4. How to Cancel or Reschedule

All cancellations and rescheduling requests must be submitted via email to [email protected].